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Salesforce Certified Platform Administrator II Sample Questions (Q110-Q115):

NEW QUESTION # 110
AW Computing it running a special bundle deal on monitors and keyboards. Normally, discounts need VP approval, but this special bundle is pre-approved.
What should the administrator recommend for these requirements?

A. Implement CPQ.
B. Enable Subscriptions.
C. Create a separate price book.
D. Remove the approval process.

Answer: A

Explanation:
A price book is a list of products and their prices for a specific segment of customers or market. By creating a separate price book for the special bundle deal on monitors and keyboards, AW Computing can offer different prices for these products without affecting their standard prices or requiring VP approval. The price book can also specify which products are included in the bundle and which are not. References: https://help.salesforce.
com/s/articleView?id=sf.products_pricebooks_def.htm&type=5

NEW QUESTION # 111
AW Computing has implemented the Contacts to Multiple Accounts functionality. Users should be able to distinguish between contacts and related contacts.
What should the administrator do to configure the account page layout?

A. Display both the contacts and the related contacts related lists.
B. Display the related accounts related list on the page layout.
C. Display the contacts related list and add the related field.
D. Display the related contacts related list and add the direct field.

Answer: D

Explanation:
Displaying the related contacts related list and adding the direct field will allow users to distinguish between contacts and related contacts. The related contacts related list shows all contacts that are related to an account, either directly or indirectly. The direct field indicates whether a contact is directly associated with an account or not. By adding this field to the related list, users can easily see which contacts are direct and which are not.
References: https://help.salesforce.com/s/articleView?id=sf.contacts_multiple_accounts.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.contacts_multiple_accounts_direct_field.htm&type=5

NEW QUESTION # 112
AW Computing has been advertising a new keyboard that was released at the beginning of the month. The sales team has an additional incentive to add the keyboards to every sale. The administrator already added the product to Salesforce but the reps are unable to select the product on the opportunity.
Which two options should an administrator check to ensure the product is available?
Choose 2 answers

A. Ensure the product is associated with the correct price book.
B. Make sure the price book Is in the company currency.
C. Verify the product has a start date entered.
D. Confirm the correct price book is selected on the opportunity.

Answer: A,D

Explanation:
Two options that the administrator should check to ensure the product is available are:
* Confirm the correct price book is selected on the opportunity. A price book is a list of products and their prices that can be added to an opportunity. An opportunity can have only one price book at a time, and the products that are available for selection depend on the price book that is chosen. Therefore, the administrator should check if the opportunity has the right price book that contains the new keyboard product.
* Ensure the product is associated with the correct price book. A product is a good or service that can be sold in Salesforce. A product can be associated with one or more price books, depending on how it is priced for different markets or segments. Therefore, the administrator should check if the new keyboard product is added to the appropriate price book that is used by the opportunity.
The other two options are incorrect because:
* Making custom fields does not affect the availability of products on an opportunity. Custom fields are used to store additional information or calculations on an object, but they do not determine which products can be selected from a price book.
* Turning on field tracking does not affect the availability of products on an opportunity. Field tracking is used to monitor changes to certain fields on an object and display them in a history related list, but it does not determine which products can be selected from a price book.
References: https://help.salesforce.com/s/articleView?id=sf.products_pricebooks.htm&type=5 https://help.
salesforce.com/s/articleView?id=sf.products_define.htm&type=5

NEW QUESTION # 113
DreamHouse Realty has a rental team and a real estate team. The two teams have different safes processes and capture different client information on their opportunities.
How should an administrator extend the Opportunity object to meet the teams' different needs?

A. Create Opportunity Teams for the Rental and Real Estate Teams and make appropriate fields visible to only the necessary team.
B. Leverage Opportunities for the Real Estate Team and create a new custom object for the Rental Team Opportunities.
C. Add a section for Rental and a section for Real Estate on the Opportunity Master Record Type to keep the information separate.
D. Use separate record types, page layouts, and sales processes for the Rental and Real Estate Teams.

Answer: D

Explanation:
Use separate record types, page layouts, and sales processes for the Rental and Real Estate Teams is how the administrator should extend the Opportunity object to meet the teams' different needs. Record types are a way to offer different business processes, picklist values, and page layouts to different users based on their profiles or permission sets. Page layouts are a way to control the layout and organization of fields, buttons, related lists, and other components on a record page. Sales processes are a way to define the stages that an opportunity goes through from creation to close. By using separate record types, page layouts, and sales processes for each team, the administrator can customize the opportunity object according to their different requirements and preferences.

NEW QUESTION # 114
Dream house Realty has created a custom object to track its Open Houses with a master-detail relationship up to a custom object for Properties. Agents need to quickly calculate the number of Open House records in a status or Pending so they can see the value from the Property record.
What feature should the administrator implement?

A. Lightning Component
B. Formula Fields
C. Roll-Up Summary
D. visualforce Page

Answer: C

Explanation:
A roll-up summary field is used to display a value in a master record based on the values of a set of related detail records. In this case, the administrator can create a roll-up summary field on the Properties object that counts the number of Open House records in a Pending status. References: https://help.salesforce.com/s
/articleView?id=sf.fields_about_roll_up_summary_fields.htm&type=5

NEW QUESTION # 115
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